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Enhancing College Students' eAccessibility in Higher Education: Transfer Students and Transfer Admissions Counselors' Perspectives

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  • Author(s): Sevinj Iskandarova; Margaret F. Sloan
  • Language:
    English
  • Source:
    Georgia Journal of College Student Affairs. 2024 40(1):81-104.
  • Publication Date:
    2024
  • Document Type:
    Journal Articles
    Reports - Research
  • Additional Information
    • Availability:
      Digital Commons@Georgia Southern. Digital Commons Office, Zach S. Henderson Library, Georgia Southern University, Statesboro, GA 30458. e-mail: digitalcommons@georgiasouthern.edu; Web site: https://digitalcommons.georgiasouthern.edu/gcpa/
    • Peer Reviewed:
      Y
    • Source:
      24
    • Education Level:
      Higher Education
      Postsecondary Education
    • Subject Terms:
      Admissions Counseling; Admissions Officers; Employee Attitudes; Student Attitudes; College Students; Transfer Students; Transfer Programs; Technology Uses in Education; Influence of Technology; Summative Evaluation; Information Systems; Access to Information
    • ISSN:
      2330-7277
      2330-7269
    • Abstract:
      There is a lack of research on institutional e-accessibility and transfer-credit-software adoption and how these technologies impact college students and professionals. Accordingly, this study explores how adopting technology products can improve the transfer process experience for transfer admission counselors and students. In doing so, the study draws on the connectivism theory and Karp and Fletcher's (2014) and Kezar's (2013) three-way approaches - which examine changing-in-advice, institutional, and students' willingness to use technology tools - to investigate ways to enhance the transfer process experience and help students and transfer admission counselors make the most of technology tools. This study, conducted at a public institution in the mideast Atlantic region, utilized a convergent-parallel mixed-methods design to assess students' and professionals' perceptions of transfer credit evaluation products. Results indicate that an e-transfer system is vital to providing seamless, long-term service to students and transfer advisors. Furthermore, statewide support and a joint system are crucial to maintaining this e-transfer system and increasing information transparency for potential students. This study, conducted at a public institution in the mid-east Atlantic region, utilized a convergent-parallel mixed-methods design to assess students' and professionals' perceptions of transfer credit evaluation products. Results indicate that an e-transfer system provides seamless, long-term service to students and transfer advisors. Furthermore, statewide support and a joint system are crucial to maintaining this e-transfer system and increasing information transparency for potential students.
    • Abstract:
      As Provided
    • Publication Date:
      2024
    • Accession Number:
      EJ1416723