The effect of psychological empowerment on employees’ commitment in travel agencies: The moderating role of perceived job security

Psychological empowerment is becoming one of the most important issues in human resources management as it is thought to increase employees' commitment in business organizations. Meanwhile, the effect of psychological empowerment on organizational commitment could change according to other managerial aspects, such as perceived job security. Thus, the main objective of the current research is to explore the influence of psychological empowerment on employees' commitment to travel agencies in Egypt, and to investigate the moderating role of perceived job security. A quantitative approach was used for data collection. A questionnaire technique was chosen as the survey instrument to gather relevant data. A random sample of 714 employees of travel agencies in Egypt participated in the research. Data were analyzed firstly using descriptive statistics, then Pearson's correlations to identify associations between the study variables, and finally hierarchical moderation regression to ascertain the moderating effect of perceived job security on the relationship between psychological empowerment and organizational commitment. The findings demonstrated that the psychological empowerment constructs were significantly correlated with the employees' commitment. Besides this, perceived job security had a moderating effect on the relationship between psychological empowerment and employees' commitment. No study has previously attempted to examine the moderating role of perceived job security on the importance of psychological empowerment as a determinant of employees' commitment in travel agencies in Egypt, an important sector of the travel industry.