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Drivers of organizational adoption of automation

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  • Additional Information
    • Contributors:
      fi=Haaga-Helia ammattikorkeakoulu|sv=Haaga-Helia ammattikorkeakoulu|en=Haaga-Helia University of Applied Sciences
    • Publication Information:
      Elsevier BV, 2022.
    • Publication Date:
      2022
    • Abstract:
      Highlights • Organizational adoption of automation is made possible by technological progress • Labor shortage, due to demographic change, livability, and labor mobility, calls for automation. • Customer characteristics and culture determine how automation is designed and implemented. • Transformational leadership is key to successful realization of business model innovation. • These factors can be employed to improve adoption of best practices of automation in tourism.
    • ISSN:
      0160-7383
    • Accession Number:
      10.1016/j.annals.2021.103308
    • Rights:
      Elsevier TDM
    • Accession Number:
      edsair.doi.dedup.....85b8251e7995bcddebd380629eb68eaa