Analysis of Fintech companies and their contribution to financial inclusion in Colombia ; Análisis de las Fintech y su aporte a la inclusión financiera en Colombia

The Digital transformation has permeated all spheres of the economy and the financial sector has been no exception; the constant changes in the habits of financial consumers require that the processes in this field be digitally efficient and in the shortest possible time. This process of evolution from traditional financial entities to Fintech is a consequence of the 2008 global financial crisis, which caused uncertainty and disbelief towards the traditional processes that frame the financial system. Thus, investment and venture companies now find attractive investments in this sector, which in 2019 have invested more than 8,000 million dollars in this type of startups. The Fintech sector is generating different service options for the entire population, both banked and unbanked, as well as companies, and the traditional financial sector is becoming a strategic ally through synergies that allow it to offer a range of services that seek to meet the needs of customers. financial consumers. This article presents the definition and evolution of Fintech and its objective is to determine if its alliance with Colombian financial institutions has been important in the development of financial inclusion. In the end, the challenges are identified to achieve compliance with the sustainable development goals related to financial inclusion. The methodology is based on a documentary exploration from secondary sources and analysis of surveys and reports presented by multilateral organizations related to financial inclusion, Fintech and financial institutions. ; La transformación digital ha permeado todas las esferas de la economía y el sector financiero no ha sido la excepción; los cambios constantes en los hábitos de los consumidores financieros requieren que los procesos en este campo sean digitalmente eficientes y en el menor tiempo posible. Este proceso de evolución de las entidades financieras tradicionales hacia las Fintech se da como consecuencia de la crisis financiera mundial del 2008, que provocó incertidumbre e ...