Zadovoljstvo korisnika u energetski učinkovitim višekatnicama: Implementacija evaluacijskog modela

User satisfaction in multi-storey energy-efficient housing: Implementation of an evaluation model

Croatian association of civil engineers 2025

Zadovoljstvo korisnika stanovanjem igra važnu ulogu u poboljšanju kvalitete života pojedinaca i održivog projektiranja zgrada. Mjerenje zadovoljstva korisnika ključan je alat za procjenu prikladnosti stanovanja kako bi se zadovoljile potrebe i očekivanja korisnika. U tom kontekstu procjena zadovoljstva korisnika energetski učinkovitim stanovanjem od velike je važnosti kako za uštedu energije tako i za povećanje udobnosti. Cilj je istraživanja procijeniti zadovoljstvo korisnika energetski učinkovitom višestambenom zgradom primjenom modela zadovoljstva korisnika u energetski učinkovitim stanovima. Primjena i testiranje modela u stambenom projektu jedinstvena je vrijednost ovog istraživanja. Model je primijenjen na korisnike višestambene zgrade u Istanbulu putem anketnog upitnika. Procijenjeni su učinci energetski učinkovitih građevinskih elemenata te sustava toplinske izolacije, grijanja i hlađenja na zadovoljstvo korisnika. Zadovoljstvo korisnika ocjenjivano je kroz udobnost, odnose između stana i okoline, zdravlje te karakteristike sustava i značajke usluge. Usporedba svih područja ispitivanja pokazala je da je “zdravlje” imalo najnižu razinu zadovoljstva zbog nedovoljno prozora, ograničene prirodne ventilacije i problema s regulacijom vlage, što je vjerojatno pridonijelo tegobama gornjih dišnih puteva. Ovaj rad pruža važne smjernice za projektiranje energetski učinkovitih stanova i ispunjavanje očekivanja korisnika.
User satisfaction with housing plays an important role in improving the quality of life of individuals and sustainable building designs. Measuring user satisfaction is a crucial tool for assessing the suitability of housing to meet user needs and expectations. In this context, assessing user satisfaction with energy-efficient housing is of great importance in terms of both saving energy and increasing comfort. The study aimed to evaluate user satisfaction with a multistorey energy-efficient housing project by using a user satisfaction model in energy-efficient dwellings. The application and testing of the model in a residential project constitutes the unique value of this study. The model was applied to the users of a multistorey housing project in Istanbul through a questionnaire survey. The effects of energy-efficient building elements and insulation, heating, and cooling systems on user satisfaction were evaluated. User satisfaction was evaluated through the themes of comfort conditions, dwelling–environment relationships, health, and system characteristics and service features. The comparison of all themes indicated that ‘health’ had the lowest satisfaction level owing to insufficient operable windows, limited natural ventilation, and humidity regulation issues, which likely contributed to upper respiratory tract complaints. This study provides important implications for the design of energy-efficient dwellings and for meeting user expectations.

energetska učinkovitost; višekatnice; održivi projekt zgrade; zadovoljstvo korisnika; energy efficiency; multistorey housing; sustainable building design; user satisfaction; text; info:eu-repo/semantics/article; info:eu-repo/semantics/publishedVersion

Open access content. Open access content
info:eu-repo/semantics/openAccess
Full-text papers can be used for personal or educational purposes only. Authors' and publisher's copyrights must be acknowledged.

application/pdf
Croatian
English

HRCAK oai:hrcak.srce.hr:330336
1520285966

HRCAK PORTAL ZNANSTVENIH CASOPISA REPUB
From OAIster®, provided by the OCLC Cooperative.

edsoai.on1520285966