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Causal relationships between intangibles and overall assessment of the service received in a travel agency
Calidad e intangibles. Relaciones de causalidad en los servicios de intermediación. Aplicación a las agencias de viajes

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  • Additional Information
    • Thesis Advisors:
      UAM. Departamento de Organización de Empresas
    • Publication Information:
      Asociación Española de Economía Aplicada, ASEPELT.
    • Accession Number:
      edstdx.10486.669098