Dynamic capabilities in the tourist companies of the colombian caribbean coast: Case of Cartagena de Indias

Purpose: This article aims to characterize factors of dynamic capabilities and analyze the relationshipbetween them. The case study is particularized for the tourism sector.Design/methodology: This study has a quantitative approach. Data collection was carried out througha questionnaire applied to a sample of 136 tourism companies on the Colombian Caribbean Coast,specifically in Cartagena de Indias. For the explanation and interpretation of the information collected,multivariate factorial analysis and the Chi-square association test were used. Findings: This research reveals the association and identification of the dynamic capabilities ofinnovation, adaptation and absorption with the positive behavior of companies in the tourism sector ofthe Colombian Caribbean (Cartagena de Indias), thus becoming sources for the optimization of strategicactions that make it possible to take advantage of opportunities and mitigate threats from the dynamicenvironment. In addition, if these capabilities are combined with each other, they become platforms forthe development of new competitive advantages, giving rise to a new dynamic capability: the systemicone.Research limitations/implications: The study only covers companies in a specific sector andgeographic location. Future studies should extend the analysis too their industries and territories.Practical implications: From a management perspective, it is suggested that those responsible formaking decisions in tourism companies articulately implement dynamic capabilities for the developmentof competitive advantages and the use of their resources.Originality/value: One of the main contributions of the research is the identification of the systemiccapacity for the academic literature of the dynamic capabilities ; Peer Reviewed