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FTC Plans Crackdown on Fake Reviews, Influencers: New rules would prevent companies from using bogus customer comments or suppressing negative ones.

• Authors : Klie, Leonard

Subjects: *CONSUMERS; *CONSUMERS' reviews

• Source: CRM Magazine. Oct2023, Vol. 27 Issue 8, p7-8. 2p.

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The what, how, and why of KM rewards and recognition.

• Authors : TREES, LAUREN¹

Subjects: *CAREER development; *EMPLOYEE reviews; RECOGNITION (Psychology)

• Source: KM World. May/Jun2021, Vol. 30 Issue 3, p22-24. 3p.

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INTEGRATING PDF ARTICLES.

Subjects: *INTERPROFESSIONAL relations; *DOCUMENT markup languages; *WORLD Wide WebUNITED States

• Source: Online Searcher. May/Jun2021, Vol. 45 Issue 3, p8-8. 1/9p.

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Customer Reviews Require the Right Response.

• Authors : BRITT, PHILLIP

Subjects: *CONSUMERS' reviews; *CUSTOMER services; *BUSINESSWASHCOVICK, Emily

• Source: CRM Magazine. Feb2017, Vol. 21 Issue 2, p28-31. 4p.

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Winning Business by Making The Transparency Sale: Selling transparency is key to topping competitors.

• Authors : Klie, Leonard

Subjects: *PRODUCT reviews; *INTERNET marketing; *RESTAURANTSCAPONI, Todd

• Source: CRM Magazine. May2019, Vol. 23 Issue 4, p23-27. 4p. 1 Color Photograph.

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Resources in brief.

• Authors : Kroeker, Kirk L.; Matson, Elaine

Subjects: BOOKS -- Reviews

• Source: CD-ROM Professional. Feb96, Vol. 9 Issue 2, p110. 6p. 11 Black and White Photographs.

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Electronic publishing.

• Authors : Crabtree, Campbell; Huwe, Terry

Subjects: PERIODICAL reviews

• Source: Computers in Libraries. Nov/Dec96, Vol. 16 Issue 10, p68. 2p.

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Multimedia and hypermedia.

• Authors : R.R.; Crabtree, Campbell

Subjects: PERIODICAL reviews

• Source: Computers in Libraries. Jun96, Vol. 16 Issue 6, p82. 2p.

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Networks and networking.

• Authors : R.T.; Crabtree, Campbell

Subjects: PERIODICAL reviews

• Source: Computers in Libraries. Jun96, Vol. 16 Issue 6, p87. 2p.

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Forget Annual Reviews: Use QA to Appraise Agents.

• Authors : FLUSS, DONNA¹

Subjects: *QUALITY assurance; *EMPLOYEE reviews; *JOB involvement

• Source: CRM Magazine. Nov2016, Vol. 20 Issue 11, p6-7. 2p. 1 Illustration, 1 Chart.

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