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Academic Journal

Behavioral Integrity, Engagement, Organizational Citizenship Behavior, and Service Quality in a Healthcare Setting.

  • Authors : Prottas DJ; associate professor, Adelphi University Robert B. Willumstad School of Business, Garden City, New York principal, The Locus Group International, Huntington, New York, and consultant, E. Rogers Associates, Greenwich, Connecticut.; Nummelin MR

Subjects: Health Facilities* ; Leadership* ; Quality of Health Care*

  • Source: Journal of healthcare management / American College of Healthcare Executives [J Healthc Manag] 2018 Nov-Dec; Vol. 63 (6), pp. 410-424.Publisher: Foundation of the American College of Healthcare Executives Country of Publication: United States NLM ID: 9803529

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Academic Journal

Balancing Quality Healthcare Services and Costs Through Collaborative Leadership.

  • Authors : Okpala P; associate professor and director, Department of Health Science and Human Ecology, California State University San Bernardino, California.

Subjects: Cooperative Behavior* ; Health Care Costs* ; Leadership*

  • Source: Journal of healthcare management / American College of Healthcare Executives [J Healthc Manag] 2018 Nov-Dec; Vol. 63 (6), pp. e148-e157.Publisher: Foundation of the American College of Healthcare Executives Country of Publication: United States NLM ID: 9803529

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Academic Journal

Patient-centered leadership: more than a score: focusing on the patient will improve both quality and patient satisfaction.

  • Authors : Bisognano M; Institute for Healthcare Improvement.

Subjects: Leadership* ; Patient Satisfaction* ; Patient-Centered Care*

  • Source: Healthcare executive [Healthc Exec] 2012 Nov-Dec; Vol. 27 (6), pp. 70, 72, 74.Publisher: Foundation of the American College of Healthcare Executives Country of Publication: United States NLM ID: 8612808

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Academic Journal

Creating a culture of excellence. It's not as difficult as you might think.

Subjects: Leadership* ; Organizational Culture* ; Quality of Health Care*

  • Source: Healthcare executive [Healthc Exec] 2012 Jul-Aug; Vol. 27 (4), pp. 68, 70-1.Publisher: Foundation of the American College of Healthcare Executives Country of Publication: United States NLM ID: 8612808

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Academic Journal

The leader as coach. Effective coaching is key to patient satisfaction and quality care.

  • Authors : Scott G; Gail Scott & Associates, Meadowbrook, Pa, USA.

Subjects: Leadership* ; Mentors* ; Patient Satisfaction*

  • Source: Healthcare executive [Healthc Exec] 2009 Jul-Aug; Vol. 24 (4), pp. 40, 42-3.Publisher: Foundation of the American College of Healthcare Executives Country of Publication: United States NLM ID: 8612808

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Academic Journal

Using leadership development programs to improve quality and efficiency in healthcare.

  • Authors : McAlearney AS; Division of Health Services Management and Policy, College of Public Health, The Ohio State University, Columbus, Ohio, USA.

Subjects: Efficiency, Organizational* ; Leadership* ; Quality of Health Care*

  • Source: Journal of healthcare management / American College of Healthcare Executives [J Healthc Manag] 2008 Sep-Oct; Vol. 53 (5), pp. 319-31; discussion 331-2.Publisher: Foundation of the American College of Healthcare Executives Country of Publication: United States NLM ID: 9803529

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Academic Journal

Board engagement in quality: findings of a survey of hospital and system leaders.

  • Authors : Jiang HJ; Center for Delivery, Organization and Markets, Agency for Healthcare Research and Quality, Rockville, Maryland, USA. ; Lockee C

Subjects: Leadership*; Chief Executive Officers, Hospital/Chief Executive Officers, Hospital/Chief Executive Officers, Hospital/*standards ; Governing Board/Governing Board/Governing Board/*standards

  • Source: Journal of healthcare management / American College of Healthcare Executives [J Healthc Manag] 2008 Mar-Apr; Vol. 53 (2), pp. 121-34; discussion 135.Publisher: Foundation of the American College of Healthcare Executives Country of Publication: United States NLM ID: 9803529

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Academic Journal

For leaders who care: now is the time to provide patients with the best healthcare.

  • Authors : Dolan TC; American College of Healthcare Executives, USA.

Subjects: Health Facility Administrators* ; Leadership* ; Quality of Health Care*

  • Source: Healthcare executive [Healthc Exec] 2007 May-Jun; Vol. 22 (3), pp. 6.Publisher: Foundation of the American College of Healthcare Executives Country of Publication: United States NLM ID: 8612808

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Academic Journal

Quality and patient safety. Engaging your board to take the lead.

  • Authors : Bader BS; The Governance Institute, USA.

Subjects: Governing Board* ; Leadership* ; Quality of Health Care*

  • Source: Healthcare executive [Healthc Exec] 2006 Mar-Apr; Vol. 21 (2), pp. 64, 66-7.Publisher: Foundation of the American College of Healthcare Executives Country of Publication: United States NLM ID: 8612808

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Academic Journal

Accountability for service excellence.

  • Authors : Scott G; Gail Scott & Associates, Meadowbrook, Pennsylvania, USA.

Subjects: Leadership* ; Quality of Health Care* ; Social Responsibility*

  • Source: Journal of healthcare management / American College of Healthcare Executives [J Healthc Manag] 2001 May-Jun; Vol. 46 (3), pp. 152-5.Publisher: Foundation of the American College of Healthcare Executives Country of Publication: United States NLM ID: 9803529

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