Item request has been placed!

Item request cannot be made.

Processing Request

Search Results

Display Settings

Results per page: 10

Sort By: Relevance

Filter

Your Filters

Publication : service industries journal Format : Academic Journals Format : Reviews Format : Trade Publications Subject : customer services Filter by : Keyword

Reset filters

Item request has been placed!

Item request cannot be made.

Processing Request

Academic Journal

Co-competition, learning, and business strategy for new service development.

Authors : Liu, Chih-Hsing¹ (AUTHOR) ; Chang, Angela Ya-ping^2,3 (AUTHOR); Horng, Jeou-Shyan⁴ (AUTHOR)

Subjects: *BUSINESS planning; *ORGANIZATIONAL learning; *TRAVEL agentsTAIWAN

Source: Service Industries Journal. May2020, Vol. 40 Issue 7/8, p585-609. 25p. 3 Diagrams, 4 Charts, 2 Graphs, 1 Map.

Record details

Read Online Read More Add to Saved list

Academic Journal

A framework for new solution development: an adaptive search perspective.

Authors : Chae, Bongsug (Kevin)¹ (AUTHOR)

Subjects: *COMPETITIVE advantage in business; *STRATEGIC planning; *BUSINESS service centers

Source: Service Industries Journal. Jan2012, Vol. 32 Issue 1, p127-149. 23p.

Record details

Read Online Read More Add to Saved list

Academic Journal

The effects of network embeddedness on service innovation performance.

Authors : Hsueh, Jung-Tang¹ (AUTHOR); Lin, Neng-Pai² (AUTHOR); Li, Hou-Chao¹ (AUTHOR)

Subjects: *SOCIAL networks; *DIFFUSION of innovations theory; *MANUFACTURING industries

Source: Service Industries Journal. Aug2010, Vol. 30 Issue 10, p1723-1736. 14p. 2 Charts.

Record details

Read Online Read More Add to Saved list

Academic Journal

Diversity of innovation patterns in services.

Authors : Vence, Xavier¹ (AUTHOR) ; Trigo, Alexandre¹ (AUTHOR)

Subjects: *CUSTOMER services; *INNOVATIONS in business; *INNOVATION management

Source: Service Industries Journal. Dec2009, Vol. 29 Issue 12, p1635-1657. 23p. 1 Diagram, 4 Charts, 2 Graphs.

Record details

Read Online Read More Add to Saved list

Academic Journal

A Systems Approach to Service Development in a Concurrent Engineering Environment.

Authors : Yang, Ching-Chow (AUTHOR)

Subjects: *SERVICE industries; *CUSTOMER services; *ECONOMIC competition

Source: Service Industries Journal. Jul2007, Vol. 27 Issue 5, p635-652. 18p. 1 Diagram, 1 Chart.

Record details

Read Online Read More Add to Saved list

Academic Journal

Scenarios for Future Service Encounters.

Authors : Kiely, Julia (AUTHOR); Beamish, Neal (AUTHOR); Armistead, Colin (AUTHOR)

Subjects: *SERVICE industries; *CUSTOMER services; *BUSINESS planning

Source: Service Industries Journal. May2004, Vol. 24 Issue 3, p131-149. 19p.

Record details

Read Online Read More Add to Saved list

Academic Journal

A Cross-Cultural Comparison of Response to Service Promotion.

Authors : Bridges, Eileen¹; Florsheim, Renee A.²; John, Claudette

Subjects: *ADVERTISING; *CUSTOMER services; *SALES promotion

Source: Service Industries Journal. Jul96, Vol. 16 Issue 3, p265-286. 22p. 3 Charts.

Record details

Read Online Read More Add to Saved list

Academic Journal

The Strategy of Customer Service.

Authors : Christopher, Martin

Subjects: *CUSTOMER services; *MARKETING; *MARKETING strategy

Source: Service Industries Journal. Nov84, Vol. 4 Issue 3, p205-213. 9p.

Record details

Read Online Read More Add to Saved list