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Environmental and Economic Contribution of Design Changes in Integrated Product Service Offerings

• Authors : Lindahl, Mattias; Sakao, Tomohiko

Subjects: Production management Congresses; Production management; Hybrides Leistungsbündel

• Source: Product-Service Integration for Sustainable Solutions Lecture Notes in Production Engineering. :435-446

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Cyberspace and call centers. New patterns of location, outsourcing and reengineering of services in Germany

• Authors : Peter Graef; Association NETCOM

• Source: NETCOM : Réseaux, communication et territoires / Networks and Communication Studies 12(4):397-402

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