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Redefining Search. The Palantir Play: A Blend of Open and Closed.

• Authors : Arnold, Stephen E.

• Source: Information Today. Sep2010, Vol. 27 Issue 8, p16-16. 1p. 1 Color Photograph.

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Objective Lesson.

• Authors : Pelz-Sharpe, Alan

• Source: EContent. Apr2010, Vol. 33 Issue 3, p39-39. 1p.

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Customers Don't Buy What You Sell.

• Authors : ARUSSY, LIOR

• Source: CRM Magazine. Feb2010, Vol. 14 Issue 2, p12-12. 1p. 1 Illustration.

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Wax On, Wax Off.

• Source: CRM Magazine. Jun2010, Vol. 14 Issue 6, p47-47. 1p. 1 Color Photograph.

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Report from the trenches: progress & challenges.

• Authors : Murray, Art¹

• Source: KM World. Feb2010, Vol. 19 Issue 2, p18-18. 1p.

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Buzz, Buzz, Buzz.

• Authors : Arussy, Lior

• Source: CRM Magazine. Oct2010, Vol. 14 Issue 10, p8-8. 1p. 1 Color Photograph.

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ADDING THE PERSONA TOUCH.

• Source: CRM Magazine. Feb2010, Vol. 14 Issue 2, p19-19. 1p. 1 Illustration.

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