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SEYAHAT ACENTALARINDA UYGULANMAKTA OLAN MÜŞTERİ ŞİKÂYET ÇÖZÜM TÜRLERİ ÜZERİNE BİR ARAŞTIRMA.

• Authors : UNUR, Kamil¹; ÇAKICI, A. Celil²; TAŞTAN, Hülya³

• Source: Balikesir University Journal of Social Sciences Institute. Dec2010, Vol. 13 Issue 24, p241-253. 13p. 8 Charts.

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Modelo de medición de excelencia empresarial en agencias de viajes.

• Authors : Jiménez Valero, Bisleivys¹ ; Suárez Mella, Rogelio P.²

• Source: Retos Turísticos. Sep2010, Vol. 9 Issue 3, p3-6. 4p.

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Uso de estrategias de comunicación en internet de las agencias de viaje españolas.

• Authors : Sabaté, Ferran¹ ; Cañabate, Antonio¹ ; Velarde-Iturralde, M.-Andrea¹ andrea•

• Source: El Profesional de la Información. mar/abr2010, Vol. 19 Issue 2, p149-159. 11p. 2 Charts.

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TÜRKİYE'DEKİ SEYAHAT ACENTALARININ PERFORMANS DEGERLENDİRMELERİNDE ETKİLİ OLAN FAKTÖRLER.

• Authors : Kilinç, İzzet; Kingir, Said; Mesci, Muammer

• Source: Ataturk University Journal of Economics & Administrative Sciences. 2010, Vol. 24 Issue 1, p25-42. 18p. 3 Charts.

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Taiyuan Loess Civilization: A River Runs Through It.

• Authors : LIU YUAN; WANG JIZU

• Source: China Today. Jun2010, Vol. 59 Issue 6, p72-74. 3p. 6 Color Photographs.

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Destination Image from the Perspective of Travel Intermediaries.

• Authors : Alaeddinoglu, Faruk¹ ; Can, Ali Selcuk²

• Source: Anatolia: An International Journal of Tourism & Hospitality Research. Dec2010, Vol. 21 Issue 2, p339-350. 12p. 1 Diagram, 2 Charts.

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Oportunidades del turismo cultural para los destinos turísticos receptores.

• Authors : Ayala Castro, C. Héctor¹

• Source: Retos Turísticos. Jan2010, Vol. 9 Issue 1, p3-8. 6p.

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The Challenges of Creating a Paradise.

• Authors : LAN XINZHEN

• Source: Beijing Review. 2/4/2010, Vol. 53 Issue 5, p30-31. 2p. 2 Color Photographs.

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A COMPREHENSIVE ANALYSIS OF MANAGERS WORKING IN THE TURKISH TOURISM SECTOR.

• Source: Electronic Journal of Social Sciences. 2010, Vol. 9 Issue 34, p205-222. 18p. 2 Charts, 4 Graphs.

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ANTALYA ŞEHRİNDEKİ SEYAHAT ACENTASI ÇALIŞANLARININ STRES KAYNAKLARI, BELİRTİLERİ ve SONUÇLARININ BELİRLENMESİNE YÖNELİK AMPİRİK BİR ARAŞTIRMA

• Source: Electronic Journal of Social Sciences. 2010, Vol. 9 Issue 33, p41-64. 24p.

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