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10 Strategies for Costumer Service Success.

• Authors : Favilla, Emmy

• Source: CRM Magazine. Jun2004, Vol. 8 Issue 6, p38-46. 7p. 1 Diagram.

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The Forward Thinker.

• Authors : Farb, Brittany

• Source: CRM Magazine. Aug2011, Vol. 15 Issue 8, p26-26. 1p.

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Communication Is the Way to a Customer's Heart.

• Authors : McKay, Lauren

• Source: CRM Magazine. Feb2011, Vol. 15 Issue 2, p37-37. 1p.

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Redefining Search. The Palantir Play: A Blend of Open and Closed.

• Authors : Arnold, Stephen E.

• Source: Information Today. Sep2010, Vol. 27 Issue 8, p16-16. 1p. 1 Color Photograph.

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Scaling for Security.

• Authors : Lager, Marshall

• Source: CRM Magazine. Apr2009, Vol. 13 Issue 4, p47-47. 1p. 1 Color Photograph.

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Crossing the Pond.

• Authors : Musico, Christopher

• Source: CRM Magazine. Apr2009, Vol. 13 Issue 4, p40-40. 1p. 1 Color Photograph.

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11 ways to ensure crm success.

• Authors : Beasty, Colin

• Source: CRM Magazine. Dec2005, Vol. 9 Issue 12, p30-33. 4p. 3 Color Photographs.

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Revelation Provides Policy for Success for Midstate Mutual.

• Authors : Wells, Joyce

Subjects: INFORMATION policy; INFORMATION technology & economics; BUSINESS successUNITED StatesMIDSTATE Mutual Insurance Co.

• Source: Database Trends & Applications; Aug/Sep2015, Vol. 29 Issue 4, p28-28, 1p

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THE 2004 CRM Leader Awards.

• Source: CRM Magazine. Sep2004, Vol. 8 Issue 9, p29-29. 1p.

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Hugh McKellar: Riding the KMWorld Wave.

• Authors : Padgett, Lauree

Subjects: PERIODICAL editors; EDUCATIONAL background; KNOWLEDGE managementUNITED StatesKMWORLD (Periodical)...

• Source: Information Today; Nov2009, Vol. 26 Issue 10, p31-31, 1p, 3 Color Photographs

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