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Format : Academic Journals Format : Reviews Subject : customer services Subject : innovations in business Subject : organizational effectiveness Filter by : Author

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Academic Journal

Rainbow Wash or Rainbow Revolution? Dynamic Stakeholder Engagement for SDG-Driven Responsible Innovation.

Authors : Gutierrez, Leopoldo (AUTHOR); Montiel, Ivan (AUTHOR); Surroca, Jordi A. (AUTHOR)

Subjects: STAKEHOLDER theory; SUSTAINABLE Development Goals (United Nations); INNOVATIONS in business

Source: Journal of Business Ethics. Nov2022, Vol. 180 Issue 4, p1113-1136. 24p. 2 Diagrams, 3 Charts.

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Academic Journal

The effect of paradoxical leadership on extra-role service in the hospitality industry.

Authors : Rescalvo-Martin, Elisa¹ (AUTHOR) ; Gutierrez-Gutierrez, Leopoldo¹ (AUTHOR) ; Llorens-Montes, Francisco Javier¹ (AUTHOR)

Subjects: *HOSPITALITY industry; *CUSTOMER services; *SERVICE industries

Source: International Journal of Contemporary Hospitality Management. 2021, Vol. 33 Issue 10, p3661-3684. 24p.

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