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The Influences of Services Marketing Mix (7ps) on Loyalty, Intentions, and Profitability in the Egyptian Travel Agencies: The Mediating Role of Customer Satisfaction.

• Authors : Elgarhy, Sayed Darwish¹ (AUTHOR) ; Mohamed, Lamiaa Moustafa² (AUTHOR)

Subjects: *Customer loyalty; *Marketing mix; *Customer satisfactionEgypt

• Source: Journal of Quality Assurance in Hospitality & Tourism. 2023, Vol. 24 Issue 6, p782-805. 24p.

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ESTUDO DO IMPACTO DA CO-CRIAÇÃO NO PROCESSO DE INOVAÇÃO DAS EMPRESAS, NA SATISFAÇÃO E NA FIDELIZAÇÃO DO CLIENTE: O CASO DAS AGÊNCIAS DE VIAGENS.

• Authors : RAQUEL MOREIRA, JACINTA¹ ; QUINTANILHA FERREIRA, BEATRIZ²

• Source: Egitania Sciencia. jan-jun2024, Vol. 33 Issue 1, p54-76. 23p.

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Review Analysis of Luxury Hotels in Manila Based on the Report of Online Travel Agencies using SERVQUAL Framework

• Authors : Impa, Janeane Nicolle M.; Kawai, Rika; Ocampo, Alexia Mae B.

Subjects: SERVQUAL Framework; Customer Satisfaction; Review Analysis

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The Future of Brand Awareness and Brand Loyalty on Travel Agencies

• Authors : Sara Santos; Joana Monteiro; Pedro Espírito Santo

Subjects: brand awareness; travel agencies; customer loyalty

• Source: International Conference on Tourism Research. 15:371-378

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REVIEWS FROM SELECTED ONLINE TRAVEL AGENCIES ON CUSTOMER SATISFACTION IN HOTEL LUNA, VIGAN CITY

• Authors : Vasquez, Jasmaen Grace C.; Cantimbuhan, Nicole F., Po; Winona Armina Rosa A. Po

Subjects: customer satisfaction; online travel agencies; SERVQUAL

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FACTORS AFFECTING CUSTOMER SATISFACTION OF ONLINE TRAVEL AGENCIES IN INDIA

• Authors : Sabyasachi Dutta; Ram Kumar Chauhan; Kavita Chauhan

Subjects: indian travel market; customer satisfaction; customer loyalty

• Source: Tourism and Hospitality Management, Vol 23, Iss 2, Pp 267-277 (2017)Tourism and hospitality managementVolume 23Issue 2

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CUSTOMER ORIENTATION OF EMPLOYEES IN TRAVEL AGENCIES AS A PREDISPOSITION OF SERVICE QUALITY: TEST OF COSE CONSEQUENCES MODEL

• Authors : Simat, Karolina; Blešić, Ivana; Božić, Sanja

Subjects: Service quality; Customer orientation; Customer satisfaction

• Source: International Journal for Quality Research, Vol 12, Iss 4, Pp 851-868 (2018)

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BEHAVIORAL PROFILES OF CONSUMERS OF ONLINE TRAVEL AGENCIES

• Authors : Martínez Costa, Carme; Pladevall Viladecans, Julia; Mas-Machuca, Marta ...

Subjects: Customer loyalty; Fidelitat a una marca; Cercadors d'Internet

• Source: Recercat. Dipósit de la Recerca de CatalunyainstnameUPCommons. Portal del coneixement obert de la UPCUniversitat Politècnica de Catalunya (UPC)International Journal for

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The effects of website quality on customer satisfaction and loyalty to online travel agencies in Vietnam

• Authors : Nguyen Tran Nguyen Khai; Nguyen Thi Xuan Van

Subjects: customer loyalty; customer satisfaction; online travelagency

• Source: Ho Chi Minh City Open University Journal of Science - Economics and Business Administration, Vol 8, Iss 2, Pp 115-131 (2018)

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The Influence of Co-Creation and Subjective Norms on Customer Loyalty: Customer Satisfaction as a Mediator.

• Authors : Elgarhy, Sayed Darwish¹ (AUTHOR) ; Abou-Shouk, Mohamed² (AUTHOR)

Subjects: *Customer satisfaction; *Trust; *Travel agents

• Source: Journal of Quality Assurance in Hospitality & Tourism. 2024, Vol. 25 Issue 5, p1328-1348. 21p.

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