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The Impact of Service Quality on Customer Loyalty through Customer Satisfaction in Mobile Social Media.

• Authors : Yum, Kyeongmin¹ (AUTHOR) ; Yoo, Byungjoon¹ (AUTHOR)

Subjects: *QUALITY of service; *CUSTOMER loyalty; *CUSTOMER satisfaction

• Source: Sustainability (2071-1050). Jul2023, Vol. 15 Issue 14, p11214. 14p.

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PREVALENCE OF DIGITAL INACCESSIBILITY OF RETAIL JOB POSTS FOR DISABLED USERS.

• Authors : Eisenberg, David¹, ; Fresneda, Jorge¹; Cohen, Alex²

• Source: AMA Winter Academic Conference Proceedings; 2024, Vol. 35, p1164-1167, 4p

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CONSUMER SKEPTICISM TOWARD COMPANIES' SUSTAINABILITY COMMITMENT AND COMMUNICATION.

• Authors : Bagatini, Francine Zanin¹, ; Perin, Marcelo Gattermann¹; Simões, Cláudia²

• Source: AMA Winter Academic Conference Proceedings; 2024, Vol. 35, p1132-1135, 4p

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دور نظام الذكاء التسويقي في جودة الخدمة التامينية / بحث تطبيقي في شركة التأمين الوطنية.

• Authors : عقيل حامد حمزة¹ ; سالم حميد الجبور²

Subjects: *MARKETING strategy; *QUALITY of service; *CUSTOMER services

• Source: Accounting & Financial Studies Journal. 2022, Vol. 17 Issue 58, p1-9. 9p.

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Developing and Marketing Products and Services Tailored to Latinos.

Subjects: *FINANCIAL services industry; *MARKETING strategy; *STRATEGIC planningWELLS Fargo & Co. 006962435 WELLS Fargo & Co. WELLS Fargo & Co. 006962435 006962435 WELLS Fargo & Co. 006962435 WFC

• Source: Forbes. Aug/Sep2023, Vol. 206 Issue 4, p(Sp)8-(Sp)9. 2p. 3 Color Photographs.

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EXPLORING THE ROLE OF TOP MANAGEMENT TEAM CHARACTERISTICS FOR BREAKTHROUGH INNOVATION.

• Authors : Mantke, Lucas¹ ; Kleine-Stegemann, Lucas¹

Subjects: *SENIOR leadership teams; *CHIEF marketing officers; *ORGANIZATIONAL change

• Source: AMA Winter Academic Conference Proceedings. 2023, Vol. 34, p1007-1010. 4p.

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Brand communities: A literature review and future research agendas using TCCM approach.

• Authors : Roy Bhattacharjee, Debashree¹ (AUTHOR) ; Pradhan, Debasis¹ (AUTHOR) ; Swani, Kunal² (AUTHOR)

Subjects: *BRANDING (Marketing); *COMMUNITIES of practice; *BRAND communities

• Source: International Journal of Consumer Studies. Jan2022, Vol. 46 Issue 1, p3-28. 26p. 2 Diagrams, 10 Charts, 1 Graph.

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Forty years of The Service Industries Journal: a bibliometric review.

• Authors : Viglia, Giampaolo^1,2 (AUTHOR) ; Kumar, Satish^3,4 (AUTHOR); Pandey, Nitesh³ (AUTHOR)

Subjects: *CUSTOMER services; *SERVICE industries; *QUALITY of service

• Source: Service Industries Journal. Jan 2022, Vol. 42 Issue 1/2, p1-20. 20p. 1 Diagram, 2 Charts, 6 Graphs.

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From a Literature Review to a Conceptual Framework for Customer-To-Customer Value Co-Creation.

• Authors : Pandey, Sneha¹ ; Kumar, Divesh²

• Source: Contemporary Management Research. 2021, Vol. 17 Issue 3, p189-221. 33p.

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Benefits of IT-Enabled Flexibilities for Foreign versus Local Firms in Emerging Economies.

• Authors : Khuntia, Jiban (AUTHOR) ; Kathuria, Abhishek (AUTHOR) ; Saldanha, Terence J.V. (AUTHOR)

Subjects: *INDUSTRIAL marketing; *CUSTOMER services; *PREDICTION marketsINDIA

• Source: Journal of Management Information Systems. 2019, Vol. 36 Issue 3, p855-892. 38p. 1 Diagram, 3 Charts.

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