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International Conference on Sustainable and Economic Integration "Exploring the Role of Emotional Branding in Shaping Consumer Loyalty in the E-Commerce Sector".

• Authors : Bajpai, Dhruv¹; Mishra, Prakash²; Choudhary, Deepika³

• Source: Frontiers in Health Informatics. 2025, Vol. 14 Issue 2, p2197-2202. 6p.

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The Impact of Brand Ambassadors, Electronic Word of Mouth (E-WOM), And Brand Trust on Consumer Loyalty in Shopee's E-Commerce Platform in Indonesia

• Authors : Septian Nur Rahmattullah; Satria Bangsawan; Dorothy RH Pandjaitan

Subjects: Brand Ambassador; Brand Trust; Consumer Loyalty

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The Influence of TikTok Shop Service Quality on Consumer Loyalty Regarding Customer Satisfaction, Customer Trust, and Behavioral Intention.

• Authors : Putri, Helina Ananda¹ ; Albari¹

• Source: Jurnal Impresi Indonesia (JII). Mar2024, Vol. 3 Issue 3, p195-206. 12p.

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The Role of Anonymous Data in Promoting Consumer Loyalty on E-commerce Platforms in Indonesia

• Authors : Judijanto, Loso; Achmady, Sayed; Utama, I Wayan Karang

Subjects: Anonymous Data; Consumer Loyalty; E-commerce

• Source: The Eastasouth Journal of Information System and Computer Science; Vol. 2 No. 02 (2024): The Eastasouth Journal of Information System and Computer Science (ESISCS); 105-114 ; 3025-566X ; 3026-6041 ;

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The Impact of Digital User Experience on Brand Perception and Consumer Loyalty in the E-Commerce Industry in Indonesia

• Authors : Susilawati, Agnes Dwita; Wahyudi, Farid; Putra, Wira Pramana

Subjects: Brand perception; Consumer loyalty; Digital user experience

• Source: The Eastasouth Journal of Information System and Computer Science; Vol. 1 No. 03 (2024): The Eastasouth Journal of Information System and Computer Science (ESISCS); 109-122 ; 3025-566X ; 3026-6041 ;

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Customer Relationship Management (CRM) Integration in E-Commerce: Impacts on Consumer Loyalty and Retention

• Authors : Pratama, Denny; Wulandari, Indah; Hidayat, Fajar

Subjects: CRM; e-commerce; customer loyalty

• Source: Journal of Economics and Management; Vol. 3 No. 2 (2025): Journal of Economics and Management, August 2025; 77-84 ; 2987-7407 ; 10.70716/ecoma.v3i2

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Harnessing Service Quality and Satisfaction to Unlock Consumer Loyalty in Indonesian Thriving e-commerce Market

• Authors : Lisnawati, Lisnawati; Widjajanta, Bambang; Juliania, Gadis Almira

Subjects: E-Service Quality; E-Satisfaction; E-Commerce

• Source: International Journal of Applied Business Research; Vol 7 No 02 (2025); 147-167 ; Jurnal Internasional Penelitian Bisnis Terapan; Vol 7 No 02 (2025); 147-167 ; 2656-0917 ; 10.35313/ijabr.v7i02

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Pengaruh Kualitas Layanan dan Hubungan Pelanggan terhadap Loyalitas Konsumen Shopee di Desa Citimun Kecamatan Cimalaka Sumedang

• Authors : Shelly Nur Fajrianti Rahayu; Evi Sofiati

Subjects: Service Quality; Customer Relationship; Consumer Loyalty

• Source: Journal of Economic and Business Advancement; Vol. 1 No. 3 (2026): March: Ascendia: Journal of Economic and Business Advancement; 319 - 327 ; 3110-6994 ; 3110-8229

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Online perakendecilikte tüketici bağlılığını etkileyen faktörlere dair ampirik bir çalışma ; An empirical study of the factors affecting consumer loyalty in online retailing

• Authors : Kılıç, Sabiha

Subjects: Online Perakendecilik; Sanal Mağaza; Tüketici Bağlılığı

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Analysis of customer retention factors in the women’s footwear segment on e–commerce platforms

• Authors : L. Yu. Maleka

Subjects: customer interaction; customer experience; consumer loyalty

• Source: Путеводитель предпринимателя, Vol 18, Iss 1, Pp 44-51 (2025)

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