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Academic Journal

Logistics Service Quality as a Segment-Customized Process.

Authors : Mentzer, John T.; Flint, Daniel J.; Hult, G. Tomas M.

Subjects: *BUSINESS logistics; *MARKET segmentation; *CUSTOMER relations

Source: Journal of Marketing. Oct2001, Vol. 65 Issue 4, p82-104. 23p. 6 Diagrams, 7 Charts.

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Logistics Service Providers in Internet Supply Chains.

Authors : Rabinovich, Elliot¹ ; Knemeyer, A. Michael²

Subjects: *BUSINESS logistics; *THIRD-party logistics; *BUSINESS-to-business electronic markets

Source: California Management Review. Summer2006, Vol. 48 Issue 4, p84-108. 25p. 3 Diagrams, 1 Chart.

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Academic Journal

Enterprise Logistics in the Information Era.

Authors : Greis, Noel P.¹; Kasarda, John D.²

Subjects: *BUSINESS logistics; *STRATEGIC alliances (Business); *DISTRIBUTORS (Commerce)

Source: California Management Review. Summer97, Vol. 39 Issue 4, p55-78. 24p. 3 Diagrams, 3 Charts.

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Academic Journal

Leveraging Internet Technologies in B2B Relationships.

Authors : Jap, Sandy D.; Mohr, Jakki J.

Subjects: MARKETING strategy; INTERNET; INFORMATION sharing

Source: California Management Review. Summer2002, Vol. 44 Issue 4, p24-38. 15p. 1 Diagram.

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Academic Journal

Channel Management Is General Management.

Authors : Cespedes, Frank V.

Subjects: MARKETING channels; MARKETING strategy; MARKETING management

Source: California Management Review. Fall88, Vol. 31 Issue 1, p98-120. 23p.

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Periodical

Tailored Logistics: The Next Advantage.

Authors : Fuller, Joseph B.¹; O'Connor, James²; Rawlinson, Richard³

Subjects: *BUSINESS logistics; *RETAIL industry; *MARKETING strategy

Source: Harvard Business Review. May/Jun93, Vol. 71 Issue 3, p87-98. 10p. 3 Color Photographs.

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Periodical

The rediscovery of logistics.

Authors : Sharman, Graham¹

Subjects: *BUSINESS logistics; *INVENTORY control; *INDUSTRIAL management

Source: Harvard Business Review. Sep/Oct84, Vol. 62 Issue 5, p71-79. 9p. 1 Diagram, 4 Charts, 5 Graphs.

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Periodical

Retail logistics: One size doesn't fit all.

Authors : Dvorak, Robert E.; van Paasschen, Frits

Subjects: *BUSINESS logistics; *RETAIL industry; *MANAGEMENT

Source: McKinsey Quarterly. 1996, Issue 2, p120-129. 10p. 2 Color Photographs, 1 Diagram, 1 Chart, 5 Graphs.

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Leading a Supply Chain Turnaround.

Authors : Slone, Reuben E.

Subjects: WHIRLPOOL Corp.; SUPPLY chains; INVENTORY control

Source: Harvard Business Review. Oct2004, Vol. 82 Issue 10, p114-121. 8p. 3 Color Photographs.

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Periodical

Back on the Chain Gang.

Authors : Lyons, Daniel

Subjects: MOFFAT, Robert; COST structure; INTERNATIONAL Business Machines Corp.

Source: Forbes. 10/13/2003, Vol. 172 Issue 8, p114-123. 8p. 8 Color Photographs, 1 Graph.

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