Search Results

Identification of Influential Factors and Improvement of Hotel Online User-Generated Scores: A Prescriptive Analytics Approach.

• Authors : Rezaei, Faridoddin¹ (AUTHOR); Raeesi Vanani, Iman¹ (AUTHOR) ; Jafari, Amirhosein¹ (AUTHOR)

Subjects: *Machine learning; *Quality of service; *Customer satisfaction

• Source: Journal of Quality Assurance in Hospitality & Tourism. 2024, Vol. 25 Issue 4, p1070-1109. 40p.

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Co-Served Dining by Humans and Automations: The Effects of Experience Quality in Intelligent Restaurants.

• Authors : Xu, Liu¹ (AUTHOR); Zhang, Shiyi^1,2 (AUTHOR); Wong, Jose Weng Chou¹ (AUTHOR)

Subjects: *Automation; *Quality of service; *Meals

• Source: Sustainability (2071-1050). Sep2025, Vol. 17 Issue 17, p8085. 19p.

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Destination Image ...

• Authors : Hengky, SH

Subjects: Hospitality; Quality of Service; Hospitality Management

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Hospitality Students' Perception of College Library Service Quality: Importance- Performance Analysis.

• Authors : Mallya, Jyothi¹ ; Patwardhan, Vidya¹

• Source: DESIDOC Journal of Library & Information Technology. Mar2018, Vol. 38 Issue 2, p125-131. 7p.

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ASSESSING QUALITY OF FOOD, SERVICE AND CUSTOMER EXPERIENCE AT A RESTAURANT: THE CASE OF A STUDENT RUN RESTAURANT IN THE USA.

• Authors : Josiam, Bharath M.; Foster, Charles; Malave, Rosa

Subjects: Food quality; Quality of service; Consumer behavior

• Source: Journal of Services Research. Apr-Sep2014, Vol. 14 Issue 1, p49-73. 25p. 1 Diagram, 6 Charts.

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Service quality and Hospitality Organizations

• Authors : Ekinci Yuksel

• Source: The SAGE Handbook of Hospitality Management.

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Perceived service quality mediates the effect of physical servicescape on tourists' intention to stay in rural homestays.

• Authors : Yang, Yi¹ (AUTHOR); Wang, Lijin² (AUTHOR) ; Yan, Jiaqi³ (AUTHOR)

• Source: Scientific Reports. 8/12/2025, Vol. 15 Issue 1, p1-12. 12p.

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WHAT FACTORS DO TOURISTS CONSIDER MOST IMPORTANT WHEN EVALUATING THE COMPETITIVENESS OF TOURISM? THE FOCUS ON DEVELOPING ECONOMY.

• Authors : Cimbaljević, Marija¹ ; Panić, Aleksa² ; Kovačić, Sanja¹

• Source: Journal of the Geographical Institute 'Jovan Cvijić' SASA. 2025, Vol. 75 Issue 1, p67-85. 19p.

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COMPARATIVE ANALYSIS OF FOOD QUALITY AND SERVICE QUALITY’S IMPACT ON THE OVERALL SATISFACTION OF GUESTS RATING RESTAURANTS ON TRIPADVISOR.

• Authors : Knežević, Miroslav¹ ; Živadinović, Bojan¹

• Source: TEME: Casopis za Društvene Nauke. Jan-Mar2024, Vol. 48 Issue 1, p243-259. 17p.

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Metaverse in services marketing: an overview and future research directions.

• Authors : Gursoy, Dogan^1,2 (AUTHOR); Lu, Lu³ (AUTHOR); Nunkoo, Robin^4,5,6,7,8 (AUTHOR)

Subjects: *Customer cocreation; *Shared virtual environments; *Business planning

• Source: Service Industries Journal. Nov/Dec2023, Vol. 43 Issue 15/16, p1140-1172. 33p.

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