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Conference

Mobile Loyalty Services -- a Retailer and Consumer Survey.

Authors : Löffler, Carolin¹ ; Bodendorf, Freimut¹

Source: Proceedings of the International Conference on Information Management & Evaluation. 2010, p501-509. 9p. 1 Diagram, 6 Charts, 1 Graph.

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Academic Journal

Accessible Built Environment for the Elderly and Disabled in Malaysia: Hotels as Case Studies.

Authors : Rahim, Asiah Abdul¹ ar; Abd. Samad, Nur Amirah²

Source: Journal of Construction in Developing Countries. Dec2010, Vol. 15 Issue 2, p1-21. 21p.

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Academic Journal

More Input, Less Guessing: Using Customer Suggestions to Develop Programs and Services.

Authors : DeSilva, Michele¹

Source: OLA Quarterly. Winter2010, Vol. 16 Issue 4, p4-8. 5p.

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Academic Journal

Updating Circulation Policy for the 21st Century.

Authors : Rupp, Eric¹ (AUTHOR) ; Sweetman, Kimberly¹ (AUTHOR); Perry, David¹ (AUTHOR)

Source: Journal of Access Services. 2010, Vol. 7 Issue 3, p159-175. 17p. 6 Charts.

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Academic Journal

Analysis of the question-answer service of the Emma Children's Hospital information centre.

Authors : Kruisinga, Frea H.¹ ; Heinen, Richard C.¹; Heymans, Hugo S. A.¹

Source: European Journal of Pediatrics. Jul2010, Vol. 169 Issue 7, p853-860. 8p. 5 Charts, 1 Graph.

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Academic Journal

Value Creation of Mobile Services Through Presence: Designing Mobile Information and Entertainment Applications with Presence in Mind.

Authors : Lee, Kwan Min^1,2 ; Yates, David³; Clark, Joseph⁴

Source: PRESENCE: Teleoperators & Virtual Environments. Jun2010, Vol. 19 Issue 3, p265-279. 15p. 1 Diagram, 2 Charts.

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Academic Journal

RESIDENTS' COPING STRATEGIES IN AN EXTENDED-STAY HOTEL HOME.

Authors : Lewinson, Terri¹

Source: Journal of Ethnographic & Qualitative Research. Summer2010, Vol. 4 Issue 4, p180-196. 17p. 4 Color Photographs.

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Academic Journal

TÜRKİYE'DE YENİ EKONOMİNİN TÜKETİCİLERE ENFORMASYON SAĞLAMA OLANAKLARI.

Authors : Dılek, Serkan¹

Source: Zonguldak Karaelmas University Journal of Social Sciences. Jun2010, Vol. 6 Issue 11, p63-77. 15p. 2 Charts.

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Academic Journal

Customer Service in the United States.

Authors : Buchanan, F. Robert¹; Clinton, M. Suzanne¹

Source: Journal of Behavioral & Applied Management. May2010, Vol. 11 Issue 3, p279-303. 25p. 2 Charts, 3 Graphs.

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Academic Journal

QUALIDADE EM SERVIÇOS CONTÁBEIS: UM ESTUDO NAS EMPRESAS DO SETOR DE COMÉRCIO VAREJISTA DE MATERIAL DE CONSTRUÇÃO.

Authors : de Carvalho, José Ribamar Marques^1,2,3 ; Silva Tomaz, Francilene Araújo⁴

Source: Revista Alcance. 2010, Vol. 17 Issue 2, p91-103. 13p. 6 Charts, 1 Graph.

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