Search Results

Customer service.

Subjects: *CUSTOMER services; *EXECUTIVES; *CIRCULAR economy

• Source: Motor Trader. Mar/Apr2024, p48-48. 1p. 1 Color Photograph.

Record details

Assessing the Situational Leadership of Managers in the Mobile Service Industry.

• Authors : Bhasin, Himani¹

Subjects: *CUSTOMER services; *LEADERSHIP; *EXECUTIVES

• Source: International Journal on Leadership. 2019, Vol. 7 Issue 2, p49-57. 9p.

Record details

CONSUMER VIGILANTES.

• Authors : McGregor, Jena

Subjects: *CONSUMER complaints; *CUSTOMER services; *CONSUMER behaviorYOUTUBE LLC

• Source: BusinessWeek. 3/3/2008, Issue 4073, p038-042. 5p. 3 Color Photographs.

Record details

Fast Talk.

Subjects: *EXECUTIVES; *CUSTOMER services; *CUSTOMER relationship managementMAHONEY, Kelly; SEYBOLD, Patricia; COLONY, George F.

• Source: Fast Company. Sep2001, Issue 50, p80-90. 7p. 9 Color Photographs.

Record details

Shelf-Determination.

• Authors : Copple, Brandon

Subjects: HOLDEN, Betsy; EXECUTIVES; KRAFT Foods Inc.UNITED States

• Source: Forbes. 4/15/2002, Vol. 169 Issue 9, p131-142. 7p. 2 Color Photographs, 1 Chart, 2 Graphs.

Record details

THE TOP MANAGERS OF 1996.

Subjects: EXECUTIVES; BUSINESS planning; MANAGEMENTUNITED States

• Source: BusinessWeek. 1/13/97, Issue 3509, p56-57. 2p.

Record details

CD-ROM's first big victim.

• Authors : Samuels, Gary

Subjects: CD-ROMs; SALES management; HOME video systems

• Source: Forbes. 2/28/1994, Vol. 153 Issue 5, p42-44. 3p. 3 Color Photographs, 1 Black and White Photograph.

Record details

Constructing an index for brand equity: a hospital example.

• Authors : Wang, Yu-Che¹ (AUTHOR); Hsu, Kuei-Chu¹ (AUTHOR); Hsu, Sheng-Hsun¹ (AUTHOR)

Subjects: *HOSPITALS; *CUSTOMER services; *BRAND equity

• Source: Service Industries Journal. Jan2011, Vol. 31 Issue 2, p311-322. 12p. 4 Diagrams, 3 Charts.

Record details

Generalizing Survey Results from Student Samples: Implications from Service Recovery Research.

• Authors : Ok, Chihyung (AUTHOR) ; Shanklin, CarolW. (AUTHOR) ; Back, Ki‐Joon (AUTHOR)

Subjects: *SURVEYS; *COLLEGE students; *CONSUMER research

• Source: Journal of Quality Assurance in Hospitality & Tourism. 2007, Vol. 8 Issue 4, p1-23. 23p. 7 Charts, 1 Graph.

Record details

Organisational Perception of Customer Satisfaction: Theories and Evidence.

• Authors : Hung, Humphry¹ (AUTHOR) ; Wong, Y.H.² (AUTHOR)

Subjects: *BUSINESS enterprises; *CUSTOMER satisfaction; *EXECUTIVES

• Source: Service Industries Journal. Jun2007, Vol. 27 Issue 4, p495-507. 13p. 2 Diagrams, 3 Charts.

Record details