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Dissertation/ Thesis

Improving performance in hospital emergency departments by using simulation

Subjects: Triagem; Sistema de Triagem de Manchester; Simulação de eventos discretos

  • Source: Mota, V. M. S. (2020). Improving performance in hospital emergency departments by using simulation [Dissertação de mestrado, Iscte - Instituto Universitário de

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Dissertation/ Thesis

Full-time employee optimisation of emergency departments

Subjects: Emergency department; Business process management; Process redesign

  • Source: Amaral, D. F. (2018). Full-time employee optimisation of emergency departments [Dissertação de mestrado, Iscte - Instituto Universitário de Lisboa]. Repositório do

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Dissertation/ Thesis

Modelo Operacional dos Corpos de Bombeiros à Escala Intermunicipal

Subjects: Agrupamento de Corpos de Bombeiros, Rede de quartéis, Área de atuação, Proteção e Socorro, Comunidade Intermunicipal, Proteção Civil; Fire Departments (CB) have a network of barracks deployed throughout the national territory, currently organized by a model based on the territorial limits of the NUTS (Nomenclature of Territorial Units for Statistical Purposes). Therefore, it will be possible to improve the fire department network at the sub-regional level, through the implementation of fire departments performance criteria, including the population coverage within the settled response times. The objective of this work is to propose an operational reorganization of the barracks network already implemented in the Sub-Regions of Lezíria do Tejo and Médio Tejo, based on a model of the Main Network of Operational Services for Fire Brigades in Mainland Portugal. To this end, criteria were defined with a view to the constitution of CB Groups, which sharing areas of activity among themselves, allows prioritizing the dispatch of means based on the response time within the limits of the Groups. The application of the criteria covering the existing road network and the distribution of the resident population, allowed, using the QGIS® software, to assess the areas in need of reinforcement of the barracks network. Applying the model to the Lezíria do Tejo and Médio Tejo sub-regions, there was an increase of 18,4% (1.401 km2) in area and 6,1% of the population (30.524 inhabitants) covered within the reference times (10 and 20 minutes). In order to guarantee operational activity in the 24 municipalities covered, the fire departments network would consist of a total of 24 headquarters and 22 outposts with a minimum of 1.897 professional firefighters. The fact that the barracks network is already implanted in the study target territory and only needs occasional reinforcements, should be a triggering factor of interest in its profitability by the various entities involved. Keywords Fire Department Group, Quarters Network, Jurisdiction Area, Safety and Protection, Intermunicipal Community

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