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THE 2010 CRM MARKET LEADERS.

• Source: CRM Magazine. Aug2010, Vol. 14 Issue 8, p32-43. 12p. 1 Color Photograph, 11 Charts.

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MICROSOFT DYNAMICS CRM 4.0 CHOICE OF HOTEL GROUP.

• Source: Computer Protocols. Dec2008, Vol. 21 Issue 12, p6-8. 3p.

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Microsoft announces CRM Live.

• Authors : Ferguson, Renee Boucher

• Source: eWeek. 7/17/2006, Vol. 23 Issue 28, p18-18. 1p. 2 Charts.

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Microsoft CRM delay irks users.

• Authors : Callaghan, Dennis

• Source: eWeek. 2/28/2005, Vol. 22 Issue 9, p16-16. 3/5p. 1 Color Photograph.

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