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Demonstrating results. [electronic resource] : using outcome measurement in your library.

Authors : Rubin, Rhea Joyce; Public Library Association.; ...

Subjects: Library planning; Library planning -- United States; Public libraries -- Planning

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How libraries and librarians help. [electronic resource] : a guide to identifying user-centered outcomes.

Authors : Durrance, Joan C.; Fisher, Karen E., 1966-; ... ...

Subjects: Libraries -- Evaluation; Libraries -- United States -- Evaluation; Public services (Libraries) -- Evaluation

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International Survey of Business & Economics University Faculty : Evaluation of the Business Library

Authors : ProQuest (Firm)

Subjects: Libraries--United States--Evaluation; Library use studies; Public services (Libraries)--United States--EvaluationLANGUAGE ARTS & DISCIPLINES / Library & Information Science / General

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Assessing Service Quality : Satisfying the Expectations of Library Customers

Authors : Peter Hernon; Ellen Altman; Robert E. Dugan

Subjects: Public services (Libraries)--United States--Evaluation; Public services (Libraries)--EvaluationLANGUAGE ARTS & DISCIPLINES / General; LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General

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Demonstrating Results : Using Outcome Measurement in Your Library

Authors : Rubin, Rhea Joyce; Public Library Association

Subjects: Library planning; Library planning--United States; Public libraries--PlanningLANGUAGE ARTS & DISCIPLINES / Library & Information Science / Administration & Management

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How Libraries and Librarians Help : A Guide to Identifying User-centered Outcomes

Authors : Durrance, Joan C.; Fisher, Karen E.; Hinton, Marian Bouch

Subjects: Libraries--Evaluation; Libraries--United States--Evaluation; Public services (Libraries)--EvaluationLANGUAGE ARTS & DISCIPLINES / Library & Information Science / Archives & Special Libraries

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